FAQ

General Questions (4)

Register in our online car auction system and then you can see over 50 auctions house running 6 days per week. We can give you a good idea on market prices and work out if it suits your budget situation.

If the above works, we would then request a deposit and we will start working for you - translating the Japanese auction inspection reports attached to each car, physically attending the auction to inspect vehicles and take photos for you, and finally bidding on the car up to whatever amount you tell us.
At the time of writing (June 2019) we purchased a company vehicle which was a 2012 BMW motorcycle which has 790 km on it! They do exist! Most people in Japan do not drive during the week and the car is for special outings on the weekend.

During inspections, we check things like how old the tyres are date stamped and do they match the kms (cars that are rarely used often have old cracking tyres), brake disk wear, tampering marks around the instrument cluster, do the odometer digits align in older cars and the overall condition and wear for the age and kms travelled. With the number of cars we inspect each week, we have become very good at assessing this.

The auction houses in Japan have a central database that they access to check if a car has been through the auction system before and the kms travelled.

The Japanese Ministry of Transport records the kms for each registration renewal which is 2 years for most cars. If there are any discrepancies it is noted.

It is also possible to have another specialist inspection company check the car and certify that kms as genuine. Previosuly, we had about 200 vehicles inspected over a 2 - 3 year period for one customer and about 4 vehicles failed due to tampering (when the auction house had not picked up a discrepancies). In all cases where we made a claim against the seller, we were refunded for the car.
Yes, it generally is cheaper than buying dealer stock cars. It is also fair because the market determines the price. Keeping a car in stock is more expensive and uses are more capital.

Sure, sometimes dealers want to offload stock quickly and it’s possible to find great buys, although it’s a lot of searching. You can check Japanese local dealer websites like GooNet or Carsensor to get an idea.
We don't get this question as much as we did years ago, but it does come up occasionally, so here’s some tips:

Do your research online, search our company name, the owner's name (Brendan Gee), and check out our “online footprint”. For example, you could check out our Facebook page, YouTube Videos, and see how long we have been around for.

Finally, you could also check to see if a Japanese company is registered with the Japanese National Tax Agency by entering our corporate number into this website:

https://www.houjin-bangou.nta.go.jp/

Our Corporate Number is: 6120003007859

Auction Bidding(7)

Our online auction database is a proxy bidding system - you place a bid in our system and then we bid live in the Japanese auction system. The live bid takes around 30 seconds to 2 minutes so there is no time for us to communicate with you and adjust bid amounts. We request clients tell us their maximum bid amount and then we will bid up to that amount.

You pay only the winning bid amount, not the maximum bid you give us!
Once you have made a deposit your account is upgraded and you are able to place bids, request translations of the auction report and request inspections.
No, it is not possible for you to see other people's bids. It is not like eBay or Yahoo where bids increase gradually over a number of days.
Only licensed dealers who are members of the Japanese auction house are able to bid (on your behalf).... and that is what we do.
This rarely happens, however, if someone has exactly the same winning bid in our system, then it will go to the person who first placed the bid. In all other cases, the highest bidder wins (it is possible that your bid is higher than the winning bid but you were not able to get the car because somebody else within our system had a higher bid than you).
95% of auctions have a reserve price and it is only known by the seller. Some auctions have no reserves and the seller adjusts the start price to his minimum. These are low priced cars.

Auction House Inspections(4)

We do personal inspections at USS Yokohama, USS Tokyo, USS Nagoya.
Occasionally we inspect at other auction houses by special request, for example, if you have a strong bid on a car that you really want, and we discuss it in advance, we may be able to check cars at HAA Kobe, USS Osaka, MIRVE Osaka.
Our busiest inspection days are Thursday at USS Tokyo and Friday at USS Nagoya. We are up and moving before the crack of dawn on these days are we request that you have bids placed very early - before 7 am. We cannot guarantee to fulfil an inspection request after this time, however, we always do our best to try if we can fit it in.
Our main goal is to verify the original auction house inspection report that we have seen in advance and tell you about things that are not mentioned in the auction house report.
Some of the things we would check that the auction house inspectors would not check are; coating/paint thickness, checking oils or coolant, testing convertible roofs, suspension systems, tyre condition, brakes. In addition, you will receive good quality photos of all parts of the vehicle.
The auction houses check body condition, interior condition, rust, leaking fluids / oils. The auctions houses do not do coating thickness checks, removing oil caps or radiator caps to check fluids, test convertible roofs, suspension systems, tyre condition and brakes.
We can arranage contractors to inspect at most auction houses for an additional fee. The service varies depending on the auction house, for example often it is not possible to get additional photos.

Pricing and Costs(7)

For cars from auction, we charge you the winning bid price plus a buying fee. Please contact us to chat about buying fees as it depends on what service level you would like, and the quantity of cars you buy.

For export cars, we do not charge you taxes or add auction costs onto the winning bid price … it’s the raw bid price plus a buying fee.

In addition, we charge you inland transport which has different rates for different auction houses, ocean freight and insurance.
Importers need to take care of costs on the importing side, which usually includes the customs clearance, any freight forwarding and handling and taxes and duties.
Before bidding, we require a deposit of 150,000 yen or 15% of the maximum bid price.

For higher priced cars over 5,000,000 yen we may request a larger deposit.
The deposit is refundable before an auction win.

If we have done a lot of work for you then we will charge you for this as this is only fair. For example, 1000 yen per bid 1000 yen per translations, 8000 yen per inspection.

Any transaction fees for sending and receving funds will be deducted (if applicable).
We do not charge and taxes (consumption tax, recycle fees) for cars that are exported.

These taxes are payable for sales within Japan or if a car is not exported.